I am passionate about what I do and I love making cute k-pop merch for everyone to enjoy. My mission is to provide the best experience for my customers from start to finish. Thank you for checking out my little shop!
I do not accept returns or exchanges. Please reach out if there is a problem with your order and I am happy to help!
I do not accept cancellations for pre-order items after 24 hrs. Please email me ([email protected]) if you need to cancel an order, and as long as it is not a pre-order that was ordered over 24 hours before, I will be happy to help!
I am not responsible for any lost or stolen items. I am also not responsible for any USPS delays in shipping. Please keep in mind there may be delays in your shipment due to covid-19, especially if you have placed an international order.
My current processing time can range from 1-3 weeks, but I usually pack orders asap! I am a full time student as well as a shop owner/artist, so I greatly appreciate your patience and understanding!
If you are ordering from a country that is either the UK or part of the EU, I am not able to accept your order through my BigCartel website. You will need to instead check out on Etsy, and if you happen to place an order on my BigCartel site, it will be automatically cancelled and refunded back to you. This is due to the new VAT tax rules in place and I am not able to make any special exceptions.
If you need assistance with your order, please email me at [email protected] for help! I am not able to accept help requests via Instagram DM’s because they are very hard to keep track of. Thank you!
I am not currently accepting any custom order requests/commissions at this time, thank you for your understanding!
Please read the item descriptions before purchasing. I am not responsible for any misunderstandings that result from the buyer not reading the item description.